FAQ

You can order delivery or takeaway from our online store at sotto.fi/tilaa. First select your nearest restaurant, then choose takeaway or home delivery.

Orders are handled by the online store — you can order most easily from our restaurant pages (/ravintolat) by clicking the 'Order now' button. You can order for pickup or delivery (if the restaurant offers it).

Home delivery has a minimum order that varies by restaurant — typically around €15-20. There's no minimum for takeaway.

Yes — you can always call or visit in person. Online ordering through our web shop is usually fastest and works contactlessly.

Yes when dining in the restaurant — most lunch benefit vouchers are accepted (Edenred, Smartum, ePassi). Online via Wolt doesn't currently support lunch benefits.

We accept orders during restaurant opening hours. Exact opening hours can be found on each restaurant's page. The online store typically closes about 30 minutes before the restaurant closes.

Yes — we offer a gluten-free base for most pizzas at an extra cost (+€4). Please note that gluten is handled in our kitchen, so we cannot guarantee a fully gluten-free result for severe allergies.

Yes — gluten-free base is available for most pizzas for an additional €4. We prepare gluten-free products separately, but we don't have a dedicated gluten-free area — absolute contamination-free cannot be guaranteed.

Yes — we have several vegan pizzas on the menu, and many others can be made vegan with vegan cheese. Vegan items are marked (V) in the menu.

Yes — lactose-free mozzarella is available for an additional €1.

Every product has allergens listed on sotto.fi/menu. Click a pizza to see complete nutritional info. If you have a rare allergy, please call the restaurant before ordering.

We offer several vegan pizza options on our menu — look for the 'Vegan' badge. We can also make many pizzas vegan by swapping mozzarella for a vegan alternative.

Each pizza on the menu has a list of allergens. If you're unsure about anything, feel free to ask our staff — we're happy to help.

We have restaurants in Helsinki (Käpylä, Munkkiniemi, Sompasaari), Vantaa (Tikkurila), Tampere, Turku, Porvoo, and more locations are opening soon. See all restaurants at sotto.fi/en/restaurants.

On the homepage, you'll find a restaurant selector that shows the nearest locations based on your location (sharing location is optional). All our restaurants are listed on the /restaurants page.

Opening hours vary by location, but most restaurants are open Mon-Fri 11am-10pm, Sat-Sun 12pm-10pm. See exact hours on each restaurant's page.

Yes — for example, on Christmas and May Day, hours may be reduced. Always check the restaurant's own page, special hours are updated there.

Group reservations (parties of 8+) can be made via the form at sotto.fi/en/groups. Smaller parties are typically welcomed without reservation — drop-in style.

Yes — Sotto gift cards are available directly at our restaurants. Stop by your nearest Sotto and ask the staff. Gift cards are not yet sold online.

Yes — we have three pre-set group packages (Classic, Combo, Premium) you can choose from. Fill out the form at sotto.fi/en/groups and we'll get back to you within 24 hours.

Absolutely! We offer ready-made group packages: Classic (€10/person), Combo (€12/person, incl. soft drink) and Premium (€14/person, incl. beer, dine-in only). Request a quote at /ryhmille.

Our group packages work for parties of 8-50 people. Smaller groups can come without reservation. For parties over 50, please contact us separately.

We recommend one week in advance, especially for large groups. We can respond faster to smaller orders. For custom pizzas, we need 7 days.

Yes — we offer customized packages for business meetings and events. Contact info@sotto.fi or fill out the form at sotto.fi/en/groups.

Yes — for corporate clients, we provide an e-invoice after group orders. Please provide your business ID in the quote request.

In some of our restaurants you can book a private area or the entire venue. Contact info@sotto.fi or call the restaurant you'd like to book.

Possible — for example, regular team lunches or weekly group orders. Contact info@sotto.fi and we'll tailor an agreement.

All open positions are listed at sotto.fi/en/careers. We're constantly looking for pizzaiolos, servers, and restaurant managers. You can also send an open application to rekry@sotto.fi.

Open positions can be found on the /rekry page. If there's no suitable position available right now, you can send an open application to rekry@sotto.fi.

Yes — we're actively looking for franchise partners in new cities. Read more at sotto.fi/en/franchise and fill out the contact form.

We are open to new franchise partners. Learn more about the concept on our /franchise page and submit an inquiry through the form.

Your email is only used to send Sotto news and offers — we don't share or sell it to third parties. You can unsubscribe anytime via the link in every message.

We only collect the information you provide in forms (e.g., name, email, message). A detailed description can be found in our privacy policy.

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We only use essential cookies. We do not share data with third parties for marketing purposes. Read more in our cookie policy.

Gift cards are currently in development. We'll update this page as soon as they're available.

Neapolitan pizza is a traditional Italian pizza style originating from Naples. It's characterized by 48-72 hour fermented dough, a thin center with a thicker crust (cornicione), and baking at 450-485°C for about 60-90 seconds. Sotto uses these traditional methods in every restaurant.